Trailhead Platform

Three Ways to Work with AI

Assist gives you answers. Automate runs your workflows. Delegate manages tasks end-to-end. Three agent interfaces, one platform — designed for the way food safety teams actually work.

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Three Agent Interfaces

Each interface is built for a different kind of work. Use them together or independently — they all share the same ontology and data.

Assist

Ask Questions, Get Answers

A familiar chat interface with full context about your organization, data, and SOPs. Ask the agent to analyze test results, generate reports, or explain trends. It writes the code, runs the analysis, and gives you the results.

Trailhead Assist — conversational AI interface
Automate

Workflows That Run Themselves

A no-code designer for things that need to happen the same way every time. Positive swab triggers corrective action. New lab results update records. Compliance met without manual follow-up.

Trailhead Automate — no-code workflow designer
Delegate

Tell Agents What to Do. Approve Their Work.

Assign tasks to agents and let them run. Review and approve when you want oversight — or let them operate autonomously. You decide how much control to keep.

Trailhead Delegate — autonomous task management

Pre-Built Skills

Agents come with pre-built skills for common FSQA workflows. Each skill is a tested, validated capability that agents can use across Assist, Automate, and Delegate.

Environmental Swab Triage

Positive environmental result comes in — the agent identifies the zone, checks historical data for that sample point, and drafts a corrective action plan with retest schedule.

COA Ingestion & Verification

Certificates of Analysis arrive via email or lab portal. Agents extract results, compare against specs, flag out-of-range values, and file to the correct lot record.

Sanitation Effectiveness Review

After each sanitation cycle, the agent compares pre- and post-sanitation BioTag recovery rates, identifies persistently high zones, and recommends protocol adjustments.

Supplier Risk Scoring

Agents pull incoming ingredient COAs, cross-reference rejection history, monitor hold patterns, and maintain a rolling risk score for every supplier in your network.

Allergen Changeover Verification

After a product changeover, the agent verifies cleaning logs, checks BioTag recovery data, confirms swab results are within limits, and clears the line for production.

Audit Readiness Report

On demand or on schedule, the agent compiles open CAPAs, overdue retests, trending sample points, and documentation gaps into a single audit-ready summary.

Trust & Control

You Control the Trust Level

Start with full oversight — review and approve every agent action. As you build confidence, gradually increase autonomy. Let agents handle routine tasks independently while escalating edge cases to your team.

Agents know what they don't know. When they encounter ambiguity, they escalate — they don't guess. Every decision is logged in an immutable audit trail, so you always know what happened and why.

The trust spectrum is configurable per workflow, per agent, and per team. Your most critical processes stay fully supervised. Your routine workflows run hands-free.

Full Oversight

Agent proposes actions. Human reviews and approves every one before execution.

Guided Autonomy

Agent handles routine decisions. Escalates exceptions and edge cases for human review.

Full Autonomy

Agent operates independently within defined guardrails. Human reviews periodic summaries.

Ready to Put AI Agents to Work?

See how Assist, Automate, and Delegate work together to give your FSQA team superpowers. We'll walk you through a live demo with your own use cases.

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