Managed Services — Powered by Trailhead

Agentic AI Made Easy.

Trailhead runs in the background with incredible efficiency — compressing weeks of analysis into hours. You get the outcomes. TAG experts are embedded in the workflow, available on demand when you need them. No software to learn. No AI expertise required. Just results you can trust.

In partnership with The Acheson Group
Let's Scope Your Project

TAG Becomes Your Expert in the Loop

Trailhead handles the scale — record review, environmental monitoring analysis, compliance prep, exception management. When it flags something, the response demands top-tier expertise. Remediation. SOP revisions. Hygienic design. Audit preparation. That's TAG.

Nearly two decades of food safety consulting at the scale of leading-edge AI — a managed services model we believe is novel regardless of industry. Work with us on a per-project basis, or engage us as a fully-outsourced intelligence function. TAG expert review is available in both our fully managed and internal capability models.

Index AI Engineer

Operates the Trailhead platform, configures agents, builds your ontology, runs the analysis, and optimizes workflows. The technical engine behind every engagement.

TAG Food Safety Expert

Validates every assertion the agents make. Reviews outputs against regulatory requirements, industry best practices, and decades of food safety domain expertise. The expert in the loop.

Every project gets both. The result: efficiency and depth of insight that wasn't previously accessible — with the confidence that every output has been validated by TAG food safety expertise.

Three Ways to Work With Us

Every organization is at a different stage. We meet you where you are.

Fully Managed

Fully Managed

You define the outcomes. We deliver them. No software to learn. No IT project to approve. TAG expert review included.

Internal Capability

Internal Capability

Your team runs it. Our engineers build it to your operation. 130+ connectors. Multi-facility benchmarking. TAG expert review available on demand.

BioTag-Enhanced

BioTag®-Enhanced

Molecular data meets operational intelligence. Traceback to traceforward.

What You Get

Customers consistently validate meaningful return before expanding their programmes. The economics work because agents compress weeks of analysis into hours — delivering the depth of a dedicated analytics team at a fraction of the time and cost.

Risk Assessments

Comprehensive evaluation of your facility's food safety risk profile, with prioritized recommendations.

Contamination Pathway Analysis

Detailed mapping of how contaminants move through your facility, with actionable mitigation strategies.

Predictive Reports

Forward-looking analysis that identifies emerging risks before they become food safety events.

Sanitation Program Audits

Evidence-based evaluation of your sanitation protocols with data-driven improvement plans.

Compliance Documentation

Audit-ready reports and documentation that satisfy regulatory requirements and customer demands.

Statistics & Machine Learning

Trend analysis, regression modeling, predictive algorithms — the hard analytical work that most organizations can't resource internally.

Ongoing Intelligence

Continuous monitoring and periodic reporting — like having a dedicated food safety analytics team on retainer.

How It Works

1

Scope Your Project

We work with you to understand your facility, your challenges, and your goals. Project-based or ongoing — we tailor the engagement to fit.

2

We Run the Platform

Our Index AI engineer operates Trailhead agents on your data. Our TAG food safety expert validates every output. You never log in.

3

You Get Results

Reports, recommendations, and action plans delivered via email, Slack, or scheduled calls. No software. No IT procurement. Just insights.

Your data stays yours. We never train third-party models on it.

In Partnership with The Acheson Group

The Acheson Group

TAG is led by Dr. David Acheson — former FDA Associate Commissioner for Foods and one of the most recognized names in global food safety. TAG advises the world's largest food companies on regulatory strategy, risk management, and food safety program design.

"Food companies are looking for solutions that reduce risk and reduce cost at the same time. This partnership puts that within reach."

Dr. David Acheson

Dr. David Acheson, MD

President & CEO, The Acheson Group

Former FDA Associate Commissioner for Foods

The Acheson Group

Who It's For

  • Organizations that want AI-powered insights without managing a platform
  • Companies without dedicated data science or AI teams
  • Facilities running one-time assessments or contamination investigations
  • Organizations that need results now — no IT procurement, no software rollout
  • Ongoing retainer relationships for continuous food safety intelligence
  • Teams asking "what's the ROI?" before committing — managed services lets you see the value before making a technology decision

Let's Scope Your Project

Whether it's a one-time assessment or ongoing intelligence, we'll define the right engagement for your organization. No software to buy. Just results.

Get Started