PartnershipManaged ServicesArtificial Intelligence

April 15, 2026

Index Bio Partners with The Acheson Group to Launch Trailhead — Agentic AI with the Expert in the Loop

Mike Borg · 4 min read
Index Bio Partners with The Acheson Group to Launch Trailhead — Agentic AI with the Expert in the Loop

AI is no longer optional in food manufacturing. But LLMs aren’t trained on the nuances of food safety operations — which makes the expert in the loop more important, not less. When the platform flags an anomaly in your environmental monitoring data, the response demands top-tier expertise. Remediation. SOP revisions. Hygienic design. Audit preparation.

The expert in the loop matters.

That’s why we built Trailhead™ and partnered with The Acheson Group.

Trailhead + TAG

Trailhead is an agentic AI platform for FSQA and food manufacturing operations, built on Authentica — our sister company’s platform already in production across supply chain, defense, and manufacturing. TAG consultants are embedded in the workflow. When the platform flags something, you request expert review at the click of a button. Nearly two decades of food safety consulting at the scale of leading-edge AI — a managed services model we believe is novel regardless of industry.

Three Ways to Use It

Fully Managed — You define the outcomes. We deliver them. No software to learn. No IT project to approve. TAG expert review included.

Internal Capability — Your team runs it. Our engineers build it to your operation. 130+ connectors. Multi-facility benchmarking. TAG expert review available on demand.

BioTag®-Enhanced — Molecular data meets operational intelligence. Traceback to traceforward.

From Dr. David Acheson

“Food companies are looking for solutions that reduce risk and reduce cost at the same time. This partnership puts that within reach.”

Dr. David Acheson, President & CEO, The Acheson Group

Dr. Acheson served as the FDA’s Associate Commissioner for Foods and is one of the most recognized names in global food safety. TAG advises the world’s largest food companies on regulatory strategy, risk management, and food safety program design.

From Mike Borg

“I’ve been working with the TAG team for several years. They understand how to build hard technology, and they understand what food companies actually need. Pairing what TAG has built over nearly two decades in food safety consulting with what we’ve built in AI made sense to both sides.”

Mike Borg, Co-founder & CEO, Index Bio

What’s Next

We’re inviting food safety professionals to see the platform. Whether you want fully managed services, internal capability, or the full BioTag®-enhanced experience — there’s a path for your organization.

Come find us at the Food Safety Summit — May 11–14, Rosemont, IL.

Explore Managed Services → | Learn About the Platform → | Get Started →

AI Agents for FSQA, Powered by BioTags

Deploy AI agents that monitor, analyze, and act on your food safety data around the clock. BioTags generate 100,000x more detectable data per gram, supercharging every insight.